Your Partner in Break Room Refreshment & Workplace Well-Being

Our Story

At Convenience Services Group, we make it easy to create a break room your team will love. From vending machines and micro-markets to coffee, water, and healthy snack options, we deliver tailored refreshment solutions that keep your workplace stocked, energized, and connected. Our flexible services are designed around your people; creating a space where convenience meets comfort.

What's Unique

What sets Convenience Services Group apart is not just what we install, but how we support it long after day one. We believe the true measure of service begins after the contract is signed. From thoughtful onboarding and clear communication to proactive check-ins, our team treats every client relationship as a long-term partnership, not a one-time transaction.

The Gold Standard

Our Gold Standard approach extends to every service call and refill visit. We operate with accountability and attention to detail; responding quickly, resolving issues thoroughly, and continually optimizing product mix and machine performance based on real usage and feedback. When something needs attention, our clients don’t chase us. We take ownership and act.

At CSG, experience matters. We understand that a dependable break room impacts morale, productivity, and daily routines. That’s why we focus on consistency, reliability, and care in every interaction; whether it’s a first installation, a routine service visit, or an unexpected support request. Our goal is simple: deliver refreshment services that work seamlessly in the background, so your team can focus on what matters most.

Our Leadership Board

These visionary minds bring together deep industry expertise, strategic foresight, and a people-first approach to drive sustainable growth and exceptional service. Each leader plays a critical role in shaping decisions that go beyond transactions, building trusted partnerships, empowering teams, and ensuring every client experience reflects integrity, innovation, and excellence.

Jack Brown

CEO & Founder

Victoria Brown

President

Millet Biala

Gold Service Client Experience Manager

What We’ve Accomplished

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Years in the Services Industry
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Refreshments Served
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Timely Service Request Response

The GOLD Standard

Our service philosophy defines how we operate:

Go Above & Beyond

We don’t wait for problems, we prevent them through proactive service, monitoring, and communication.

Operate with Integrity

Transparent pricing, honest recommendations, and accountability in every interaction.

Lead with Innovation

Smart vending technology and data-driven servicing ensure uptime, freshness, and reliability.

Deliver with Excellence

Consistent service execution backed by a responsive, human-led customer care team.

The Gold Standard in Refreshment Services

Contact Us

Address: 6743 Calumet Ave, Hammond Indiana 46324

© Copyright CSG 2025. All rights reserved.